About
Christoph Schmid
I am an engineer by training who has spent more than fifteen years in Western
Australian resources and heavy industry, on both sides of the advice. Before
moving into innovation and improvement I ran an international contractor’s
Australian operations with full profit and loss accountability, which means I have
been the person receiving improvement advice as well as the one giving it. That
shapes how I work more than any methodology does.
Most of my career has been spent building the machinery of improvement from
inside operating businesses: the programmes, the operating systems, the measures,
the technology roadmaps. Not advising on them. Building them, and then being held
to whether the numbers moved.
These four areas usually get treated as separate disciplines with separate owners.
In my experience that is the main reason change stops holding.
Full background on LinkedIn
Principles
Implementation rate over idea count. I would take a register of
forty ideas with twelve built over five hundred ideas with twelve built.
With the team, not around it. Where an improvement function
already exists, it keeps ownership of the work. If your people finish an
engagement less capable than they started it, I have done a bad job, whatever the
numbers say.
Stopping is a decision. The projects that slowly absorb budget
for three years do more damage than the ones that fail in three months. So
everything I set up gets a stopping rule at the outset.
Through delivery, not up to the report. Diagnosis is the easy
part. Most of my time on an engagement is spent after it.